Returns, Refunds & What-Ifs 🌼
Hey you,
Let’s keep this simple and stress-free.
Changed your mind? Happens.
If something didn’t feel like you once it arrived, you can request a return within 5 days of delivery.
Here’s how it works:
- We deduct a flat ₹100 (just to cover reverse shipping, applicable in cases of exchanges too)
- The rest is refunded to your original payment method or as store credit (as per your preference)
- The shipping & COD charges will not be refundable :)
- Item should be unused, in original packaging, and in resellable condition
What if something’s off?
If your order arrives:
- damaged
- incorrect
- or missing something
We’ve got you 🤝
Just send us:
- an unboxing video + a few pictures
- within 48 hours of delivery
We’ll check it quickly and replace it.
A few small but important things
- Requests beyond 5 days won’t be accepted
- Refused a delivery but want it again? Re-shipping charges will apply
- Some items like wall frames, fillers, gift wraps, posters & card games are non-returnable (they don’t travel well twice 💔)
Before you hit order 👀
A quick check goes a long way:
- read product details & dimensions
- zoom into images
Need anything? We’re right here 💌
📞 +91-9136637274
📩 hey@hyppy.in
With love,
Team Hyppy