Returns, Refunds & What-Ifs 🌼

Hey you,

Let’s keep this simple and stress-free.


Changed your mind? Happens.

If something didn’t feel like you once it arrived, you can request a return within 5 days of delivery.

Here’s how it works:

  • We deduct a flat ₹100 (just to cover reverse shipping, applicable in cases of exchanges too)
  • The rest is refunded to your original payment method or as store credit (as per your preference)
  • The shipping & COD charges will not be refundable :)
  • Item should be unused, in original packaging, and in resellable condition

What if something’s off?

If your order arrives:

  • damaged
  • incorrect
  • or missing something

We’ve got you 🤝

Just send us:

  • an unboxing video + a few pictures
  • within 48 hours of delivery

We’ll check it quickly and replace it.


A few small but important things

  • Requests beyond 5 days won’t be accepted
  • Refused a delivery but want it again? Re-shipping charges will apply
  • Some items like wall frames, fillers, gift wraps, posters & card games are non-returnable (they don’t travel well twice 💔)

Before you hit order 👀

A quick check goes a long way:

  • read product details & dimensions
  • zoom into images

Need anything? We’re right here 💌
📞 +91-9136637274
📩 hey@hyppy.in

With love,
Team Hyppy